Terms of Service
Terms & Conditions
Please review the terms that govern your use of the Ashland Furniture website, products, services, and online shopping experience.
Welcome to Ashland Furniture
Welcome to Ashland Furniture.
These Terms & Conditions govern your access to and use of our website, products, services, and online shopping experience. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our website or making a purchase.
Acceptance of Terms
By using this website, you confirm that you have read, understood, and agree to these Terms & Conditions and any other policies published on our website.
If you do not agree with these terms, please do not use our website or place an order.
Use of Our Website
You may use our website only for lawful purposes and in a manner consistent with these Terms & Conditions.
You agree not to:
- Use the website for fraudulent, unlawful, or abusive activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Submit false or misleading information.
- Use website content for unauthorized commercial purposes.
- Attempt to disrupt, damage, or misuse any website functionality.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, prices, and availability information.
However, product colors and appearance may vary depending on your device, monitor, browser, lighting, or other viewing conditions.
We do not guarantee that every product description, image, specification, or other website information will always be completely accurate, current, or free from typographical or technical errors.
Product Availability
All products are subject to availability.
A product displayed on our website may become unavailable without notice. If a product becomes unavailable after you place an order, we may contact you regarding the available options.
Pricing and Taxes
Product prices are displayed in USD unless otherwise stated.
Applicable shipping charges and taxes, where applicable, will be displayed during checkout before you submit your order.
We reserve the right to correct pricing, product information, or other website errors and to update product prices when necessary.
Orders and Order Acceptance
When you place an order, you are requesting to purchase the products selected during checkout.
After your order is submitted, you should receive an order confirmation.
An order confirmation confirms that we have received your order request. It does not necessarily guarantee that every item will remain available through fulfillment.
We reserve the right to refuse or cancel an order when reasonably necessary, including because of product availability issues, pricing or information errors, suspected fraudulent activity, incorrect order information, or other legitimate circumstances.
If an order is cancelled after payment has been received, any applicable refund will be handled according to our refund procedures.
Customer Information
You are responsible for providing accurate and complete information when placing an order.
This may include your name, billing information, shipping address, email address, and other information required to process your purchase.
If you discover that information provided during checkout is incorrect, contact us as soon as possible. We cannot guarantee that information can be changed after an order has entered processing or has shipped.
Payment
Available payment methods are displayed during the checkout process.
Payment transactions are processed through the payment providers available at checkout.
For your security, do not send complete payment-card numbers, passwords, authentication codes, or other sensitive payment credentials through email or contact forms.
Shipping and Delivery
Orders are shipped within the United States.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address issues, service interruptions, or circumstances outside our reasonable control.
For complete information regarding shipping charges, processing, transit, and delivery, please review our Shipping Policy .
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error in your shipping address, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Returns and Refunds
Eligible products may be returned within 30 calendar days from the date of delivery, subject to the requirements of our Return & Refund Policy.
Customers are responsible for return shipping costs unless otherwise stated.
No restocking fee is charged.
Eligible exchanges may be available for qualifying products.
Approved refunds may take up to 10 business days to process after the returned item has been received, reviewed, and approved.
For complete return and refund requirements, please review our Return & Refund Policy .
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible.
We will make reasonable efforts to accommodate requests received before an order enters processing.
However, cancellations or changes cannot be guaranteed once an order has entered processing or has shipped.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us promptly.
To help us investigate the issue, we may request your order number, a description of the issue, photographs of the item, photographs of the packaging, or other information reasonably necessary to review the claim.
Any available resolution will be handled according to our applicable Return & Refund Policy.
Promotions and Discount Codes
Promotional offers, discount codes, and other special offers may be subject to additional conditions, including expiration dates, product exclusions, minimum purchase requirements, usage limitations, or other restrictions.
Any applicable conditions will be communicated with the relevant promotion.
Intellectual Property
Website content may include text, photographs, graphics, logos, product information, layouts, designs, and other materials.
Such content may be protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.
Third-Party Services
Our website may use third-party services to provide functions such as payment processing, analytics, website functionality, security, hosting, or other services.
Third-party providers may have their own terms and privacy policies.
Your use of third-party services may therefore be subject to the terms and policies of those providers.
Third-Party Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, availability, terms, privacy practices, or policies.
You should review the applicable policies of third-party websites before using them.
Website Availability
We aim to maintain the availability and functionality of our website.
However, temporary interruptions may occur because of maintenance, technical problems, service-provider issues, internet interruptions, security events, or circumstances outside our reasonable control.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Accuracy of Website Information
We make reasonable efforts to keep website information accurate and current.
Despite these efforts, occasional typographical, pricing, product, availability, technical, or other errors may occur.
When an error is identified, we may correct or update the information as reasonably necessary.
Privacy
Your use of our website may involve the collection and processing of personal information.
Our handling of personal information is explained in our Privacy Policy.
By using our website, you should review the Privacy Policy to understand how information may be collected, used, disclosed, and protected.
Limitation of Liability
To the extent permitted by applicable law, Ashland Furniture will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.
These circumstances may include carrier delays, weather events, service interruptions, technical failures, internet disruptions, or other events outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of our services.
This section does not limit any rights or remedies available under applicable law.
Governing Law
These Terms & Conditions are subject to applicable laws and regulations.
Any legal rights, obligations, disputes, or claims relating to your use of our website or purchases will be handled in accordance with applicable law.
Nothing in these terms is intended to remove or restrict consumer rights that cannot legally be waived.
Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the revised version will be posted on this page and the Last Updated date will be changed accordingly.
You should periodically review this page for updates.
Your continued use of the website after changes are posted may be subject to the updated terms, to the extent permitted by applicable law.
Contact
If you have questions about these Terms & Conditions, an order, or any information on our website, please contact us using the information below or visit our Contact Us page.
Ashland Furniture
4936 S Ashland Ave,
Chicago, IL 60609, USA
Monday–Friday: 10:00 AM–7:00 PM
Saturday: 10:00 AM–6:00 PM
Sunday: 10:00 AM–5:00 PM
Related Policies
Explore our other store policies and customer information.