Ashland Furniture offers furniture products through its online store. Product availability, specifications, configurations, images, pricing and other applicable information are displayed on the individual product pages.

Browse the products available in our online store, select the product you would like to purchase, review the available information and options, add the item to your cart, and complete the checkout process with the requested billing and shipping information.

Product descriptions, images, available options, specifications, pricing and availability are provided on the applicable product pages. We recommend reviewing the information carefully before placing an order.

No. Product availability can change. Items may become unavailable or temporarily sold out. The availability displayed on the website reflects the information available at the time of ordering.

Contact Ashland Furniture before placing your order if you need additional information about a product. Please provide the product name and describe the information you would like to confirm.

You can use our Contact Us page for assistance.

Ashland Furniture currently ships orders within the United States only.

Standard order processing is estimated at 1–3 business days.

Business days are generally Monday through Friday, excluding applicable public holidays.

The standard daily processing cutoff is 2:00 PM Eastern Time (ET). Orders received after the cutoff may be processed on the next business day.

Estimated carrier transit time is 4–6 business days after an order is handed to the carrier.

Including normal processing time, the estimated total delivery timeframe is approximately 5–9 business days.

These are estimates and may vary due to carrier operations, holidays, weather, address issues or other circumstances.

Standard shipping charges are:

• $12 for orders below $49.
• $20 for orders of $49 or more.

The applicable shipping charge should be reviewed during checkout before completing the order.

Tracking information is provided after an order has been shipped when tracking is available.

Tracking updates may take some time to appear after a shipping label is created or after the package enters the carrier's system.

Carrier tracking information can sometimes have gaps between scans. If there has been no recent movement after the normal estimated delivery timeframe, contact our support team with your order number and available tracking information.

First check the delivery location, nearby areas and with other household members or building staff where applicable.

If the order still cannot be located, contact Ashland Furniture with your order number and tracking information so the situation can be reviewed.

Contact Ashland Furniture as soon as possible. Address changes may depend on whether the order has already been processed, prepared or shipped.

Customers should carefully review their shipping information before submitting an order.

Please review our Shipping Policy for complete information about processing, shipping charges, delivery estimates, tracking and delivery-related matters.

Eligible products may be returned within 30 calendar days from the delivery date.

Return requests submitted after 30 calendar days may not be eligible.

Contact Ashland Furniture before sending an item back. Include your order number, the email address associated with the purchase, and a clear explanation of your return request.

Our team will review the request and provide the appropriate return instructions.

No. Please contact Ashland Furniture before sending a product back. Return instructions should be provided before the item is shipped.

Standard returns should generally be unused and unworn, remain in original condition, and include original packaging where applicable, along with original accessories or tags where applicable.

Customers are responsible for standard return shipping costs unless otherwise required by applicable law or stated by Ashland Furniture.

Ashland Furniture does not charge a standard restocking fee for eligible approved returns under the current Return & Refund Policy.

Exchanges may be available within the applicable 30-day return period, subject to the condition of the product and product availability.

Contact Ashland Furniture before sending the item back to request an exchange.

Approved refunds are generally issued to the original payment method used for the purchase.

Refund processing may take up to 10 business days after the returned item has been received, reviewed and approved.

Your bank, card issuer or payment provider may require additional processing time before the refunded amount appears in your account.

Yes. Returned products may be reviewed or inspected to determine whether the return meets the applicable eligibility requirements.

Read the complete Return & Refund Policy for return eligibility, exchanges, refunds, damaged products, cancellations and other applicable information.

Contact Ashland Furniture as soon as possible and before returning the item.

Include your order number, purchase email, a clear description of the issue, and clear photographs of the product and relevant packaging where applicable.

Contact our support team as soon as possible with your order number, purchase email and details about the incorrect product received.

Photographs may be requested to help review the issue and determine the appropriate next steps.

Contact Ashland Furniture with your order information, a clear description of the suspected defect and photographs when possible. Our team can review the issue under the applicable policy.

Contact Ashland Furniture as soon as possible if you need to request an order cancellation.

Cancellation requests are considered before an order enters processing or shipment. Once an order has been processed or shipped, cancellation may no longer be available.

Contact our support team as quickly as possible if you notice an address error.

Address changes may not be possible once an order has entered processing, preparation or carrier transfer.

Available payment methods include:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB
• UnionPay
• Shop Pay
• PayPal

The payment options available to you are displayed during checkout.

A payment may be declined, delayed or restricted by your bank, card issuer or payment provider.

If your payment does not go through, verify your billing information or contact your payment provider for assistance.

Payment information is submitted through the checkout process.

For your security, never send full card numbers, security codes, passwords or verification codes by email or through customer support.

Information may be collected when customers visit the website, place orders, contact customer support, submit forms or otherwise interact with applicable website features.

For complete information, please review our Privacy Policy .

You can read our complete Payment Policy for information about accepted payment methods, currency, checkout totals, payment processing and payment assistance.

Read our complete Privacy Policy for information about personal information, data use, security, retention and privacy requests.

Our Terms & Conditions provide information about website use, products, orders, payments, shipping, returns and other applicable terms.